Korean Air has been honored for its exceptional onboard service and customer loyalty program in Global Traveler’s 2024 GT Tested Reader Survey awards. The airline secured the Best Airline Onboard Service award, while its SKYPASS loyalty program won the Best Frequent-Flyer Award Redemption category.
Global Traveler, a well-known U.S.-based luxury travel magazine, conducts an annual survey inviting its readers to vote across various travel-related categories. Korean Air ranked prominently in other categories as well, earning second place for Best First-Class Seat Design and third place for Best Airline Cuisine, Best Business-Class Seat Design, Best Flight Attendants, and Best Airport Staff/Gate Agents.
Sustained Excellence in Service
The 2024 awards build on Korean Air’s achievements from the previous year. In 2023, the airline was recognized for Best Airline Cuisine and Best Business-Class Seat Design, affirming its consistency in delivering top-tier service.
Francis X. Gallagher, publisher and CEO of Global Traveler, shared his thoughts on the recognition, stating, “I had the pleasure of experiencing Korean Air’s business-class service for myself in 2024 and it’s clear why our readers voted for the airline; I can attest to the quality of the onboard service and this is a well-deserved accolade. Congratulations, and we look forward to celebrating Korean Air this year and in the future.”
Commitment to Passenger Comfort and Innovation
Korean Air’s focus on passenger comfort and satisfaction is evident in its carefully crafted inflight experience. Flight attendants provide professional and attentive service, ensuring every passenger feels well cared for.
Passengers on long-haul flights can enjoy two hearty meals, various snacks, and innovative menu options, including Korean-style vegan dishes inspired by traditional temple cuisine. The airline also accommodates specific dietary requirements, offering pre-order meal options such as vegetarian, gluten-free, and child-friendly choices.
Korean Air’s inflight entertainment system caters to diverse preferences, offering a broad range of movies, TV shows, and music to enhance the travel experience.
Other Accolades in 2024
Beyond Global Traveler’s awards, Korean Air has received additional honors this year. The airline achieved a 5-star global airline rating from APEX for the eighth consecutive year. It also won Best Business and First Class Airline in the 2024 USA Today 10Best Readers’ Choice Awards for the second year running. Additionally, Korean Air was recognized for Best Airline Onboard Menu for its First-Class cabin in Global Traveler’s 2024 Leisure Lifestyle Awards.
Korean Air’s dedication to enhancing its services, investing in culinary innovations, and prioritizing customer satisfaction continues to position it among the world’s leading airlines.
